The standardized Auditing Process

  1. Our certified auditor conducts an analysis of the framework contract of the client and agency.
  2. We request all relevant written informations to perform our KPI based audit.
  3. Guided interviews provide us with additional informations.
  4. After the first half of the audit we inform in an executive summary agency and client about our findings.
  5. At the end of the audit we communicate recommended actions based upon our findings. We present them personally to both parties involved in a joint meeting.